Question 1

What is the maximum number of swimmers?

Accepted Answer

The pool is limited to a maximum of 6 swimmers per booking.

Question 2

Can I book regular slots?

Accepted Answer

Yes, our new booking system allows you to book regular slots. Contact us if you need any assistance.

Question 3

How warm is the pool’s water?

Accepted Answer

The temperature is kept at a comfortable 30 degrees.

Question 4

What are the pool’s dimensions?

Accepted Answer

The length is 10m and the width is 4.5m.  The depth of the shallow end is 1.24m and the deep end is 1.56m

Question 5

Does my hour slot include changing time?

Accepted Answer

Yes.  Sessions start and finish within your timeslot which includes changing time and showering.  Sessions are booked on the hour therefore swimmers are requested to leave when their time is up.  Please remember to leave the changing area and bathroom clean and tidy for the next swimmers.

Question 6

Are there showers?

Accepted Answer

Yes, there is one private shower.  Swimmers are requested to have a quick shower before entering the pool to ensure optimal water quality

Question 7

What is a swim nappy and why do I have to use one?

Accepted Answer

Swim nappies are non-absorbent  and are often designed with a snug waistband and close-fitting legs so as to contain any accidents.  Without a suitable swim nappy, there is a risk of fecal matter entering the water in which case the pool will need to be closed immediately for at least 24 hours.

Question 8

Can I bring pool toys?

Accepted Answer

Hard balls are not allowed, however soft balls, pool noodles and inflatables are all welcome

Question 9

Are spectators are allowed?

Accepted Answer

Yes, we allow up to two spectators per booking

Question 10

Does the pool have disability access?

Accepted Answer

There are 6 small steps to enter the property.  Once inside, the floor is level throughout.  There are 7 steps to enter the water and there is a handrail at the side of the pool.  There is no chair lift or hoist available.

Question 11

Can I host a pool party?

Accepted Answer

Due to insurance, we do not permit children’s or adult parties

Question 12

Is there WiFi?

Accepted Answer

Yes, there is wifi at the changing end of the pool area.  The Wifi password is displayed on the entrance door

Question 13

Is there parking?

Accepted Answer

Yes, there is ample space onsite to park your vehicles.  Please follow the signs and park tot he side of the main house.

Question 14

How do I gain access to the pool?

Accepted Answer

Access to the swimming pool is through the white door to the left of the house’s front door.  The door will be locked, you will be emailed the code upon booking.  Please wait outside until your allocated timeslot starts.

Question 15

Is there a pool cover?

Accepted Answer

Yes, the pool cover ensures the water is kept warm and needs to be closed when not in use.  Please follow the instructions above the control panel inside the pool area.

Question 16

How far in advance can I book a slot?

Accepted Answer

Pool slots are released 31 days in advance

Question 17

What if I need to cancel my booking?

Accepted Answer

Bookings can be cancelled by guests or Langley Grange Indoor Pool for any reason up to 24 hours in advance and a full refund will be given.  To cancel a booking, click on 'manage my booking' in your booking confirmation email and follow the instructions.  Cancellations made within 24 hours of a booked slot won’t be refunded.

Question 18

What if I need to reschedule my booking?

Accepted Answer

You are welcome to reschedule your swim up to 24 hours in advance of your booking. Click on 'Manage my booking' in your booking confirmation email and follow the instructions. Please email us pool@langleygrange.co.uk if you require assistance.

Frequently asked questions